Policies
Terms and Conditions
Last updated October 2026.
Registration
All applications must be made through the website. The institute aims to respond to all applications in a timely manner and to confirm slots, where available, within two working days.
Payment
Full payment of fees must be made during the first week of your course of study. Students who fail to make their payment by the deadline date will not be permitted to commence their lessons.
Absences
Students who give 24 hours notice of their absence will have the possibility of a rescheduled lesson, however this will be at the sole discretion of the Sheikh and depend on their availability. AA Academy will take full liability for lessons cancelled by the Sheikh and will set up a catch up lesson for the student accordingly. Students who miss two lessons in a row without pre-informing the admin will be deregistered from the AA Academy system and their time slot will be given to another student.
Punctuality
Students are required to inform the administration team of any lateness. It is upon the student to be punctual for their lessons.
Code of conduct
Students are required to conduct themselves in a respectable and appropriate manner towards teachers, staff members and all personnel within the premises. Disrespect and inappropriate behaviour will not be tolerated, and the institute reserves the right to withdraw and withhold any services from students who act in such a manner.
Cancellations
Lesson cancellation by the student must be made at the latest 24 hours before the set lesson time. Lessons cancelled on the same day will be considered a missed lesson, unless there are extenuating circumstances. AA Academy cannot compensate missed lessons, as this leaves no time to fill the time slot for another student.
Continuation
At the end of each semester students will receive a confirmation message to continue their course of study. Students wishing to continue into the new semester do not need to take any action or reply to this message. Students no longer wishing to continue their course, or wishing to take a break, must reply to this message to inform the admin team. No reply automatically means a continuation of study, and term fees will be due accordingly. Please note: in this case, students will not be able to book any future semester without covering their fee first.
Refunds
Course fees are non-refundable. Students wishing to discontinue their learning before the end of a semester are not entitled to a refund. Missed or cancelled lessons by the student are non-refundable.
Terminations
The institute reserves the right to terminate a student’s lessons and any courses they are enrolled on in the case of any violations.
Questions about these terms? Email us at aa.aa.academyltd@gmail.com .